[ AI Automation ]

AI that runs your processes - not just your demos

We deploy AI to handle the repetitive, rules-based work that drains your team: document handling, support triage, lead qualification, forecasting, reporting, and reconciliation. Built to run in production and measured by the lift it delivers.

[ What we automate ]

The work AI should be doing

Concrete processes we build for, again and again. Most clients start with one and expand.

[01]

Document processing

Extract, classify, and route invoices, forms, and contracts without manual data entry.

[02]

Customer support triage

Auto-categorize, draft replies, and escalate only the cases that need a human.

[03]

Lead qualification

Score and route inbound leads so sales only works the prospects worth their time.

[04]

Inventory & demand forecasting

Predict demand and flag stock risk before it becomes a lost sale.

[05]

Data entry & reconciliation

Match records across systems and reconcile the exceptions automatically.

[06]

Report generation

Turn raw data into the recurring reports your team rebuilds by hand each week.

[07]

Internal knowledge search

An assistant that answers from your own docs, policies, and tickets - with sources.

[ How it fits together ]

It plugs into the systems you already run

No rip-and-replace. We sit between your systems of record and the work that needs doing - ingesting data, reasoning over it, and acting on it, with every step logged.

CRMs & ERPs - HubSpot, Salesforce, NetSuite, SAP
MS365 & Google Workspace - mail, docs, sheets, calendars
Custom APIs & databases - your internal systems
Your systems
CRMHubSpot / Salesforce
ERPNetSuite / SAP
MS365 / WorkspaceMail · Docs · Sheets
Files & DMSSharePoint / Drive
ThinkX automation layer
Ingest & extractOCR · parsing · APIs
ReasonLLM + RAG + rules
ActAgents · workflows
Outcomes
ReportsOn schedule
RoutingTo the right person
ResponsesIn seconds
Audit trailEvery action logged
[ The stack ]

What we build with

We pick the simplest tool that delivers the result - off-the-shelf where it fits, custom where it counts.

LLMs
Reasoning & language
RAG
Grounded retrieval
Agents
Multi-step tasks
Workflow
Zapier · Make · n8n
Vision
Computer vision
Predict
Predictive models
[ Build vs. buy ]

Honest guidance on when to do which

Custom AI is not always the answer. We tell you when an off-the-shelf tool will do.

Buy off-the-shelf when…

The problem is common and the tools are mature.

The process is standard across many businesses
A proven tool already does 90% of the job
Speed to value matters more than fit

Build custom when…

The process is your edge, or the data is sensitive.

The workflow is specific to how you operate
Data security or compliance rules out SaaS
You need it to integrate deeply and own it
thinkx · security & monitoring
Security
Monitoring
Access
Audit log
Settings
Uptime
99.9%
Actions logged
100%
Open incidents
0
[ Integration & security ]

Safe to put in front of real work

Automation touches your data and your customers. We treat that seriously from day one.

Encryption & access control on every workflow
Full audit trail - every automated action is logged
Human-in-the-loop guardrails where stakes are high
Monitoring & alerting so issues surface before customers do
[ Potential Unlocked ]

Book a free process audit

A 30-minute discovery call where we map the top three automation opportunities in your business. No cost, no obligation - just the three highest-ROI automations we’d build first.

Book my free audit
Hours saved · +33%
Cost reduction
48%
Avg. response
2.0s